Shipping Policy

Last Updated: July 2026

At NEXCARTA, we are committed to delivering your orders safely and as quickly as possible.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Estimated delivery time is 5–12 business days, depending on your delivery location and product availability.

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping charges (if applicable) will be displayed during checkout before you complete your order.

From time to time, we may offer free shipping promotions.

Once your order has been shipped, you will receive a tracking number via email or SMS (when available).

You can use the tracking information to monitor your shipment.

While we strive to deliver orders on time, delays may occasionally occur due to factors beyond our control.

If your order is significantly delayed, please contact our support team.

Please ensure your shipping address is accurate before placing your order.

NEXCARTA is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date.

Our team will investigate the issue and work toward an appropriate resolution.

If you have any questions regarding shipping, please contact us through our Contact Us page.

Thank you for shopping with NEXCARTA.