Shipping Policy
Shipping Policy
Last Updated: July 2026
At NEXCARTA, we work with fulfillment and shipping partners to deliver orders to customers in the United States.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Processing times may vary depending on the product, inventory availability, fulfillment location, order volume, and other operational factors.
Shipping & Delivery
Estimated delivery times are product-specific and are displayed on the applicable product page whenever available.
Delivery times may vary depending on:
- Shipping method
- Fulfillment location
- Destination
- Carrier performance
- Customs processing, when applicable
- Weather or other circumstances outside our control
Delivery dates are estimates and not guaranteed.
Shipping Times
| Shipping Stage | Estimated Time |
|---|---|
| Order Processing | 1–3 business days |
| Transit Time | Product-specific |
| Estimated Total Delivery | Shown on the product page when available |
Please review the estimated delivery information on the product page before completing your purchase.
Order Tracking
Once your order has been shipped, tracking information will be provided by email or through the available order-tracking system.
Tracking updates may take some time to appear after the shipment is first dispatched.
Shipping Delays
Although we work to provide accurate delivery estimates, delays may occur due to carrier issues, customs processing, weather, peak-season demand, or other circumstances beyond our reasonable control.
If a significant delay affects your order, we will provide an appropriate update and available options in accordance with our policies and applicable law.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply before a reshipment can be arranged.
Lost, Damaged, or Incorrect Orders
Please contact us as soon as possible if your order arrives damaged, defective, incorrect, or appears to be lost in transit.
Please include your order number and, where applicable, photographs or other relevant information so we can investigate the issue with our fulfillment or shipping partner.
International Orders
At this time, NEXCARTA primarily serves customers in the United States. Product availability and shipping destinations may vary by item.
Contact Us
For shipping questions or order updates, please contact:
Email: nexcartastore@gmail.com
Please include your order number in your message so we can assist you more efficiently.